Specialising in full service business telecoms for Small and Medium Enterprises.
We can provide you with a complete communications solution from business phones to business mobiles and business internet.
By performing extensive research we understand that:
SMEs prefer to deal with other SMEs.
Your time is valuable.
No-one likes to listen to ‘hold music’ for 30 minutes and then have to explain their situation to a new call centre person (possibly on the other side of the world) every time.
The big players in the Australian Telecommunications industry traditionally treat their SME clients no differently to residential customers (although we all know that both markets clearly have different needs).
Because we are also an SME, we think like an SME. We can provide exceptional customer service, saving you time and money. Let us show you how:
You will have a dedicated and knowledgeable account manager at your disposal.
Imagine having a single point of contact for all your telecommunications needs.
Your account manager will be accountable for all of your needs (as opposed to speaking to a different person every time).
You will receive quality technical support (and we won’t transfer you between departments).
You will receive the fastest possible fault resolution and turn-around times (so instead of having to wait ‘on hold’ for 30 minutes, your Cable Harding account manager. effectively becomes an additional staff member ensuring that your needs are met)
We take care of the entire switching process (it’s actually very simple and seamless, with no downtime).
You won’t get better service elsewhere because all Cable Harding employees have a stake in our business and therefore your success and happiness.
To make things easier, we can combine all your services on the one invoice.
In addition to our great service, the savings (generally 20%-30%) go straight into your pocket.
